What information does core3 Solutions collect from me?
A core3 Solutions representative may collect personal information such as your name, mailing address, phone number, e-mail address, credit card number, and other necessary billing information.

How is my information used?
Core3 Solutions uses the information you provide to fulfill requests for service or information; provide customer service; administer surveys; offer new products or services; improve the effectiveness of our web site, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.

Does core3 Solutions share my personal information with others?
Core3 Solutions does not sell or rent your personal information to third parties, although we may need to share your personal information with certain third parties such as our service providers, partners, and other representatives for limited purposes. For example, core3 may share personal information with third parties to process credit card payments, send marketing communications, perform services for core3 as an outside vendor, conduct research, analysis or administer surveys, etc..

The third parties that core3 Solutions works with are only authorized to use your information to perform the service for which they were hired. These vendors are required to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. Core3 may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. Core3 may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Can I control the use of my information for marketing purposes?
Core3 Solutions is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions, and other content. You always have the ability to opt out of receiving future marketing communications from us.

To stop receiving marketing communications from core3:

1. Follow the directions on any of our marketing e-mail or direct mail marketing communications.
2. Call our office at 248-530-1000.
3. Send an e-mail request with your full name, address, phone number, and e-mail address to info@core3solutions.com.
4. Send a request with your full name, address, phone number, and e-mail address to core3 Solutions, 801 S. Adams Rd., Ste. 204, Birmingham, MI, 48009.

If you send an e-mail or letter request, please be sure to include your current contact information, and indicate specifically what type of marketing communication(s) (for example, e-mail, direct mail and/or phone) that you wish to stop receiving. This helps identify you correctly so that we may process your request.

Please note that due to production, mailing and system timelines, and the form in which we received your request, it may take up to ten business days for e-mails, 30 calendar days for phone calls, and six weeks for direct mail to remove you from core3 Solutions marketing lists. Until the change takes effect, you may still receive marketing communications from us. Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related notices such as appointment confirmation calls, billing information, or other organization-related information.

How does core3 Solutions secure my personal information?
Whether you receive services or purchase products from core3 Solutions, use core3solutions.com, have services performed at your location, or contact the core3 Solutions Helpdesk, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by e-mail, and you do so at your own risk.

Please note that while core3 is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.

Core3 Solutions may also use remote access to diagnose and resolve system problems. This lets us access your computer to determine the problem and either repair it or provide advice on possible repair options. By taking advantage of this service, you give permission to a core3 Solutions technician to log into your computer, which may contain personal information. He or she will only search your computer to determine the cause of the problem and will attempt to minimize interaction with your data. It is your responsibility to ensure that all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.

Does core3 use cookies to collect information about me?
A cookie is a small data file that a web site or e-mail may send to your browser, which may then be stored on your hard drive. Core3 Solutions e-mail’s and web sites may use cookies to create a more personalized user experience for visitors. These simulate a continuous connection, letting us remember information about your preferences and session.

Core3 uses a third party to place cookies on your computer. Although these may contain a unique user ID, they do not collect or store any identifiable personal information.

The core3 Solutions web server automatically collects clickstream information such as the address (URL) of the web site that you came from before visiting core3solutions.com, which pages you visit on our site while you’re there, which browser you used to view our site, and any search terms you may have entered, among other things. We may also use anonymous clickstream data to track which pages visitors view. This helps us understand how visitors use our sites.

Will this privacy policy change?
As core3 Solutions continues to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them here or in other formats. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt out of having your information used or shared in that new manner.
Effective date: June 1, 2007