We have announced that under a new partnership agreement, Troy based T-Tech Solutions will now provide the support services and IT break/fix repair to our residential customers.

As we continue to grow, we realize that we must focus on what we do best, which is providing high quality, cost effective technology solutions and support to small and medium businesses...

While we are passionate about making amazing web sites, fixing computers, and helping our customers love the technology they work with every day, there is something else that we love even more, and that is giving back to the great community that we are part of. ...

As part of our constant effort to continually offer more to our customers, we are proud to announce that we are now open for walk-in computer service and repair on Saturday's, beginning this Saturday, October 10th. We will be open from 11 AM to 3 PM every Saturday for customers who wish to drop-off or pick-up a computer. In addition to walk-in service, our helpdesk line will also be open for paid helpdesk support and CoreSupport customers. After-hours charges will not be incurred during the open hours of operation...

Two blog entries in one day?  Unheard of with how busy I have been lately, but definitely justified.  Maybe I am just trying to win the Core3 Blog of the Month trophy though!  ...

Nothing fires me up more than poor customer service.  What gets me even more fired up though is when they aren't even reasonable! ...